​

Method Labs Tutoring

​​

Payment, Membership, Attendance & Cancellation Policy

At Method Labs Tutoring, we believe meaningful academic growth comes from consistent attendance, strong relationships with instructors, and participation in a structured learning program. To provide high-quality instruction and maintain small class sizes, most Method Labs services operate through a recurring membership model.

 

Membership Enrollment

Enrollment reserves a student's place in a specific tutoring program, small-group class, or recurring service.

Because space is limited, each enrolled student occupies a reserved seat whether or not they attend every scheduled session.

Membership remains active until canceled in accordance with this policy.

 

Tuition and Billing

Method Labs operates on a monthly membership model.

• Tuition is billed automatically through the payment method on file.

• All recurring memberships are enrolled in AutoPay.

• Tuition is due on the 1st day of each month.

• Monthly tuition reserves a student's place in the program and is not based on the number of sessions attended in a particular month.

• Tuition rates are based on annual program participation and are divided into equal monthly payments for convenience. As a result, some months may contain more instructional days than others without affecting tuition.

Families are responsible for maintaining accurate and current payment information.

 

Registration and Enrollment Fees

Method Labs may charge a one-time registration or enrollment fee for new students. This fee covers student onboarding, assessments, account setup, and administrative processing.

Registration and enrollment fees are non-refundable unless otherwise required by law.

 

Declined or Failed Payments

If a payment is declined or returned:

• Method Labs will notify the account holder.

• The payment method may be reprocessed.

• Access to scheduling, make-up sessions, or program participation may be suspended until the balance is paid.

• Accounts with unpaid balances exceeding seven (7) calendar days may lose their reserved seat in the program.

Method Labs reserves the right to charge any applicable returned payment fees permitted by law.

 

Attendance Expectations

Students are expected to attend all scheduled sessions consistently.

Regular attendance allows instructors to build upon previous lessons, monitor progress, and provide the greatest educational benefit. Method Labs cannot guarantee mastery of content missed due to absences.

 

Group Class Absences and Make-Up Policy

We understand that students occasionally miss class due to illness, family obligations, school events, or other circumstances.

For recurring small-group programs:

• Families may request up to one make-up session per month.

• Notice of absence should be provided at least four (4) hours before the scheduled class whenever possible.

• Make-up sessions are subject to available space in another class covering similar content.

• Make-up sessions have no cash value and cannot be carried forward indefinitely.

• Method Labs cannot guarantee that an equivalent make-up session will be available.

Missed classes are not eligible for refunds, credits, or prorated tuition.

 

One-on-One Tutoring Cancellation Policy

Individual tutoring appointments require advance scheduling.

• Appointments canceled with at least twenty-four (24) hours' notice may be rescheduled based on tutor availability.

• Appointments canceled with less than twenty-four (24) hours' notice are considered completed sessions and are not eligible for refund or credit.

• Students who fail to attend a scheduled appointment without notice will be charged for the full session.

Method Labs may make exceptions in cases of serious illness, family emergencies, or other circumstances at its sole discretion.

 

Method Labs Cancellations

If Method Labs must cancel a session due to instructor illness, facility issues, severe weather, emergencies, or other unforeseen circumstances, we will provide one of the following whenever possible:

• A make-up session;

• A substitute instructor;

• An online session; or

• A tuition credit for services that cannot reasonably be provided.

 

Weather and Emergency Closures

Method Labs may modify operations due to weather, public safety concerns, utility outages, or other emergencies.

When feasible, in-person sessions may transition to an online format rather than being canceled.

If an online option is offered, the session will be considered fulfilled and will not qualify for a refund or make-up.

Families will be notified as soon as practical regarding any schedule changes.

​

Membership Holds

Families may request a temporary membership hold for extended illness, medical treatment, or other significant circumstances.

• Hold requests must be submitted in writing.

• Approval is at the discretion of Method Labs.

• Reserved placement in a specific class cannot be guaranteed during an extended hold unless tuition continues to be paid.

• Re-enrollment after a hold is subject to space availability.

 

Membership Cancellation

Families wishing to discontinue services must provide written notice at least thirty (30) days before the next monthly billing date.

• Membership remains active through the end of the paid billing period.

• No partial refunds or prorated tuition will be issued after a billing cycle has begun.

• If cancellation notice is received after the monthly billing date, cancellation will take effect at the end of the following billing cycle.

Failure to attend sessions does not constitute cancellation.

 

Homework Help, Workshops, Camps, and Special Events

Drop-in services, camps, workshops, assessment programs, and special events may have separate registration, attendance, and cancellation policies. Any program-specific policies will be provided at the time of registration.

 

Program Modifications

Method Labs reserves the right to modify schedules, instructors, curriculum, class offerings, operating hours, or program formats when necessary.

If a program is permanently discontinued, Method Labs will make reasonable efforts to place the student in a comparable program or provide a prorated refund for prepaid services that cannot be delivered.

 

Agreement

By enrolling in Method Labs Tutoring programs, parents and guardians acknowledge that they have read, understand, and agree to this Payment, Membership, Attendance, and Cancellation Policy.

​

​

​

Program Policies, Eligibility, and Participation Agreement

​

The following policies outline the expectations, safety requirements, and participation guidelines for all programs offered by Method Labs Tutoring (“Method Labs”), including tutoring sessions, workshops, camps, and enrichment programs. By enrolling a child in a Method Labs program, parents or guardians acknowledge and agree to the terms below.

These policies are designed to ensure a safe, productive, and supportive learning environment for all participants.

 

Participant Eligibility Requirements

 

Method Labs strives to create inclusive learning experiences where students of many abilities can explore science, technology, engineering, and mathematics. To maintain a safe and effective environment for all participants, students enrolled in Method Labs programs must be able to participate in the following ways, with or without reasonable accommodation:

​

A. Engagement in Active Learning Environments
Students should be able to participate in environments that may include hands-on experiments, group collaboration, moderate noise levels, movement around the classroom, and interactive instruction.

B. Ability to Follow Instructions
Students must be able to follow directions from instructors and staff, work independently or in small groups, and participate in activities with limited one-on-one supervision. Students should also be able to adapt to schedule changes or transitions between activities.

C. Communication
Participants must be able to communicate with instructors and peers, including expressing needs, asking for help, or reporting injury or discomfort.

D. Safe and Respectful Behavior
Students must be able to interact with others safely and respectfully. Aggressive behavior, including physical aggression, threats, verbal harassment, or self-harm behaviors, cannot be accommodated in group programs.

E. Independent Personal Care
Participants should be able to manage their own personal care needs during the program day, including restroom use, eating, and basic hygiene.

​

Staffing and Supervision

 

Method Labs programs operate with instructional staff rather than school-based support personnel.

Please note that the following services are not typically available on site during Method Labs programs:

• School nurses

• Paraprofessionals or special education aides

• Individual behavioral support staff

 

Parents should consider these staffing limitations when determining whether a program is appropriate for their child.

​

Accommodation Requests

 

Method Labs is committed to working with families whenever possible to support student participation.

If a participant may require accommodations related to medical, physical, behavioral, or learning needs, parents or guardians must contact Method Labs at least 4 weeks before the program start date to discuss the request.

 

Requests will be reviewed on an individual basis. While we will make reasonable efforts to accommodate participants, Method Labs cannot guarantee that all requests can be fulfilled due to staffing, safety, or program design limitations.

In some cases, families may be responsible for providing or funding additional support required for participation.

​

Medical Needs and Medication

 

Severe Allergies

 

Parents of students with severe allergies requiring emergency medication (such as an epinephrine injector) must notify Method Labs during registration. Staff may request instructions from the parent or guardian prior to the start of the program.

 

Medication During Programs

 

Method Labs staff are generally not permitted to administer medication.

Students who need medication during program hours must:

• Bring medication in its original labeled container

• Be able to self-administer medication if needed

• Have written authorization from a parent or guardian

 

If a child cannot self-administer medication, a parent or authorized adult may come to the site to administer the medication.

​

Student Code of Conduct

 

Method Labs expects all students, families, and visitors to contribute to a positive learning environment.

 

Participants are expected to:

 

1. Follow staff instructions: Students should cooperate with instructors and avoid behaviors that disrupt instruction or interfere with other students’ learning. Use

2. Use technology appropriately: Personal devices should not be used during programs unless permitted by staff.

3. Treat others respectfully: Bullying, harassment, threats, or disrespectful behavior will not be tolerated. This includes:

• Teasing or intimidation

• Use of inappropriate language

• Physical aggression (hitting, kicking, pushing, etc.)

• Damage to property

• Stealing or misuse of materials

​

Behavior and Incident Response

 

If behavioral or safety concerns arise, Method Labs staff will take steps to address the situation promptly.

 

Possible responses may include:

• Verbal reminders or redirection

• Temporary removal from an activity

• Parent notification

• Written incident documentation

• Early dismissal from the program when necessary

 

Parents will be informed if significant incidents occur.

 

For safety reasons, staff may physically intervene only when necessary to prevent immediate harm to a student or others.

 

If a student repeatedly violates the Code of Conduct or is unable to meet the participation requirements, Method Labs reserves the right to dismiss the student from the program. In such cases, program fees may not be refunded.

 

Parents and guardians should not approach other children or families regarding incidents; staff will handle communication between parties.

​

Photography and Media Release

 

During Method Labs programs, photographs or video recordings may be taken for educational, promotional, or documentation purposes.

​

By enrolling in a program, parents or guardians may be asked to grant permission for Method Labs to use images or recordings of participants for purposes such as:

• Website content

• Social media posts

• Marketing materials

• Educational publications

 

Participants will not be identified by full name without explicit additional permission.

 

Families who prefer that their child not appear in promotional media may opt out during registration. However, students may still appear incidentally in group images where they are not individually identifiable.

​

​

​

Emergency Medical Authorization

 

By enrolling a participant in a Method Labs program, the parent or guardian authorizes Method Labs staff to seek emergency medical treatment for the participant if necessary.

 

In the event of a medical emergency, staff will attempt to contact the parent or guardian as quickly as possible. If immediate care is required and contact cannot be made, permission is granted for medical professionals to provide appropriate treatment.

 

This authorization applies only to emergency circumstances during the participant’s registered program session.

​

Safety Notice

 

Some program activities involve tools, small components, electronic parts, magnets, or batteries used in STEM projects.

 

Parents should supervise children and pets around any materials brought home from programs and ensure that small parts are kept away from young children.

​

Assumption of Risk and Liability Waiver

 

Participation in hands-on educational programs may involve certain inherent risks, including minor injuries associated with classroom activities or experimentation.

 

By enrolling their child in a Method Labs program, parents or guardians acknowledge these risks and agree to release Method Labs Tutoring, its employees, instructors, contractors, and facility partners from liability for injuries or damages arising from participation, except where prohibited by law.

 

If any portion of this agreement is determined to be unenforceable under applicable law, the remaining provisions will remain in effect.

​

Agreement and Confirmation

 

By registering a participant for a Method Labs Tutoring program, the parent or guardian confirms that:

• They have read and agree to these policies and participation requirements.

• The participant is able to meet the eligibility criteria described above, with or without approved accommodations.

• The parent or guardian accepts the terms outlined in this agreement.